Welcome to Dovehaven Residential Care Home. We provide quality residential care for people over the age of 65. Our friendly staff provide a professional level of care in a comfortable and relaxing environment and we ensure that we maintain independence, privacy and dignity for all of our residents.

Our care home was one of the first residential care homes to be registered in Sefton under the Registered Homes Act of 1984 and has been designed to meet the advanced requirements of the act.

Located in the traditional Victorian town of Southport, Dovehaven Residential Care Home is in a relaxing location, with easy access to the town centre and all of its amenities and beautiful coastline.

ACCOMMODATION

Dovehaven Residential Care Home provides a warm, friendly environment for all of our residents. Our care home is an attractive Victorian building and is fully converted to modern standards.

SERVICES

Dovehaven Residential Care Home offers facilities to ensure that residents find their time here as enjoyable, comfortable and pleasurable as possible.

Our cooks serve a wide range of delicious and nutritious home cooked meals and visitors are welcome to join the residents for a meal in the dining room or the resident’s own room if they wish.

We offer an in house video service and daily/weekly newspapers are available to all residents on request. We also offer a regular, varied programme of activities ranging from bingo and other games to twice weekly trips out using our specially adapted minibus.

Our home features a hairdressing salon, and a chiropodist, optician and minister are all available to visit.

PHILOSOPHY OF CARE

Dovehaven is an example of a more progressive, open-minded approach to residential care. Our residents are respected as individuals and we do our best to cater for their every need. We recognise that the necessity of moving into a care home and requiring help with personal tasks can feel like a loss of independence. We therefore strive to retain as much privacy as possible for our residents.

We encourage residents to maintain their independence and to treat the areas of the home as their own. The majority of our staff are NVQ qualified or training towards their NVQ and there are regular residents meetings to enable our residents to be involved in any decisions made about the activities and routine in the home.

STAFF

Millbrook House is owned and run by Mark & Wendy Gilbert along with their son, Luke Gilbert. All of the family have extensive experience within the care home field and are hands on owners being involved in the home on a daily basis. The manager/matron of the home is Joanne Hart, a highly experienced general trained nurse who has been managing nursing homes for over 10 years. She has gained her NVQ Registered Managers Award in Management and has also an NVQ in Mentoring. She is ably assisted in running the home by a strong team of registered mental health nurses. Along with the administrative team she has the overall responsibility for the co-ordination of the various teams who work in the nursing home. As our emphasis is on quality of care, the staff team are handpicked to ensure that they have the necessary personality, genuine caring attitude and experience to meet the demands of their chosen profession. Linda Birch, deputy manager, a team of 6 registered nurses and 18 care staff, as well as support staff, ably assist Jan in the running of the home. The majority of care staff have either already gained their NVQ in Care or are working towards it. We also invest heavily in additional training for the staff team involving more specialist course pertaining to mental health and dementia care. Our catering team, comprising of a head chef, part time cook and kitchen assistants are a valued part of the home’s team in maintaining a high standard of meal preparation, catering to individual taste and the medical needs of all clients. Our menus are regularly reviewed and changes made in accordance with client and family views and comments. We have a food comments book that all clients, family and visitors are encouraged to enter their views and suggestions in. The remaining support staff consists of our valued domestic, laundry and maintenance staff who ensure that all the home is clean, free from unpleasant odours, personal laundry is under control and the environment of the home is welcoming and well maintained.

Dovehaven Rest Home

22 Albert Road

Southport, Merseyside

PR9 0LG

Tel: 01704 548880

Fax: 01704 536647