Westcliffe Manor is a beautifully restored detached Victorian residence set in secure, mature, landscaped gardens in the prestigious area of Birkdale in Southport.
Westcliffe Manor offers first class nursing care focusing on the individual with respect, dignity and choice at all times.
Westcliffe Manor has been sympathetically restored and renovated, retaining its character, history and beauty. To ensure all our guests’ comfort, lounge areas are temperature controlled. Style and individual character has been inserted into each residential room by professional interior designers and each one has a TV with Freeview and a safe for secure storage of personal objects.
The overall ambience of the home is one of comfort, exclusivity, friendliness and safety, promoting peace of mind and a sense of well being.
Westcliffe Manor is proud to offer 5-star dining to those in its care and visitors as well. Westcliffe Manor’s in-house chef will cater for all dietary requirements and personal eating preferences. Diners can also choose from an A La Carte menu and all meals are cooked from fresh produce. Private dining for special occasions and visitor dining are also available. Westcliffe Manor has a library, computer access with wireless broadband, and a chauffeur service.
Westcliffe Manor can also offer accompanied shopping trips or arrange the services of a personal shopper. We also have a chauffeur and daily newspapers are provided. Hair and beauty treatments are also available.
PHILOSOPHY OF CARE
At Westcliffe Manor, our guests have dignity and choice, professional caring services and home comforts in a safe and secure environment. The guests who choose to spend time with us can be confident in the knowledge that all their personal needs will be attended to by our team of carers, whilst retaining an active social life. Guests who wish to spend their days in this safe and caring environment will be confident in the knowledge that all their personal and social needs will be met in a professional manner.
Westcliffe Manor is owned and run by Mark & Wendy Gilbert along with their son, Luke Gilbert. All the family have extensive experience within the care home field and are hands on owners being involved in the home on a daily basis. Westcliffe Manor’s team is led by Sue Rigg, the registered manager who has a wealth of experience spanning over 20 years. She has many qualifications that appertain to the care of the elderly. Along with the administrative staff Sue has overall responsibility for the co-ordination of the various teams who work in the home. All our carers have either achieved their NVQ in care or are working towards one. They are handpicked to ensure that they have the necessary personality, genuine caring attitude and experience to meet the demands of their chosen profession. They are also encouraged to go the extra mile to ensure that all the service users needs are met. Our catering team, comprising of a head chef, part time cook and kitchen assistants are a valued part of the homes team maintaining a high standard of meal preparation, catering to individual taste and the medical needs of all clients. Our menus are regularly reviewed and changes made in accordance with client and family views and comments. We have a food comments book that all clients, family and visitors are encouraged to enter their views and suggestions in. The remaining support staff consists of our valued domestics, laundry and maintenance staff, who ensure that all the home is clean, free from unpleasant odours, personal laundry is under control and the environment of the home is welcoming and well maintained.
21 Westcliffe Road
Tel : 01704 562630
Fax : 01704 550344