An unannounced CQC inspection recently took place at Dovehaven Nursing Home and the home was given an overall ‘good’ rating. They reported, “Our observations showed that care and support was carried out in a caring, kind, respectful and unhurried manner. Plans of care contained person-centred information which showed residents had been consulted regarding their care.
The registered manager was able to evidence quality assurance processes and systems to monitor standards within the home and drive improvements. Staff and residents said the home was well managed and the registered manager was supportive”.
Well done to Sarah and the team!